M&S ensures tariff code accuracy as product lines expand with centralised classification system
The avoidance of future risk was the main driver for M&S when choosing TariffTel. An over-reliance on customs brokers, manual procedures and insufficient internal resource meant that they had to re-evaluate their entire classification process and why they turned to TariffTel for a new approach.
Constantly updated tariff codes from the WCO and the introduction of new brands into their portfolio, required a robust, accurate and timely solution to be implemented. M&S was also engaged in the process of an AEO application which requires businesses to prove their systems are robust and fully compliant with customs regulations. TariffTel was a fundamental part of this application.
Why getting the code right matters
Classification is rarely treated as a risk area until it goes wrong. The numbers across UK importers make the case for a centralised, expert-backed approach.
of tariff codes used are incorrect — exposing importers to back-duty demands and HMRC penalties.
of international shipments face customs-related delays at the border.
increase in admin time from a single wrong code — on top of HMRC penalties of up to £2,500 per incorrect commodity code and back-duty going back four years.
Why TariffTel
M&S wanted to prioritise precise classification for their expanding product lines. TariffTel integrates with other providers, such as PLM systems, to streamline processes and obtain the relevant product data needed for precise classification.
Once classified, tariff codes are maintained and accuracy assured as the TariffTel system updates codes whenever there is a change within the tariff. Importantly, teams are notified in advance of any tariff code changes with alerts. Detailed reporting functions mean that tax and sourcing teams can create reports within the system to obtain a full view on product classifications and duty costs at any given time.
We pride ourselves on bringing assurance and confidence to teams looking to streamline their classification and improve the accuracy of their tariff codes. Classification is complex but our centralised solution is highly-sophisticated and flexible to integrate with other systems providers to deliver a robust and compliant system teams can trust.
Accurate, compliant and up-to-date tariff codes for all M&S products
Everything is now in one central place. M&S no longer works off multiple spreadsheets and data sources to classify goods. They have a centralised hub of data relating to all products. With TariffTel, they have an accurate view of their product portfolio and can access an audit trail on each product they classify. Buying teams can now accurately determine duty costs of their product range which results in a clearer vision of the landed cost, and thereby prevents any unexpected impact on profit margins. Tariff code accuracy and compliance are now assured and there is no risk of shipment delays at borders.
Tariff code accuracy assured across new product roll-outs.
A defensible record behind each code, ready for HMRC scrutiny.
Tax and sourcing teams see duty impact with no border-delay risk.
Retire the spreadsheets. Centralise your classification.
Start with TTVerified for expert-backed, audit-ready HS codes, explore your catalogue with TTExplore, or hand the entire programme to TariffTel Managed Services.