To DDP, or not to DDP, that is the question
The world is getting smaller and this is true for internet shopping (B2C) too, but is the consumer getting a raw deal?
The doorbell rings and your package has arrived – you got a great deal online and have been eagerly awaiting the delivery.
But before you can get your hands on it, the courier explains to you that you have to hand over cash to cover import taxes.
“But I’ve already paid the shipping and I’ve got no cash on me!”, you protest.
The couriers card machine isn’t working and he’s not in the mood – this is a regular occurrence for him.
If you’re looking to expand your business to overseas consumers and expect repeat sales,
make sure they know what it’s really going to cost them and even better include all the costs at checkout.
For B2C (Business-to-Consumer) companies around the globe, striving to provide the best possible service to their customers,
should they be looking to sell their products DDP?
DDP – Delivered Duty Paid (all costs and responsibilities are with the seller/shipper).